CANCELLATION AND REFUND POLICY
- Free cancellation up to 24 hours before the trip start.
- Cancellation within 24 hours before the trip start is non-refundable.
- Injuries or sickness can be able to cancel the tour but it requires the doctor or medical certificate as the proof and can be canceled only the person who has the injury or sickness.
- If the tour operator cancels the tour, you will receive a full refund. (Natural disaster or others)
*The emergency is an unexpected situation which is plan changed, weather condition, misunderstanding, immigration.
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